The short version: We collect only what we need, we never sell your data, and your custody documentation is encrypted and private. Full details below.
1. Information We Collect
- Account Information: Name, email address, and password when you register for an account or join our waitlist.
- Documentation Data: Parenting time logs, custody records, co-parenting communication records, expense data, and any other content you input into the app.
- Device Information: IP address, browser type, operating system, and device identifiers for security and fraud prevention.
- Usage Data: Pages visited, features used, and interaction patterns to improve our service.
- Communications: Messages you send to our support team at support@daddox.com.
We collect information you provide directly to us when you use DadDox, including:
2. How We Use Your Information
- Provide, maintain, and improve the DadDox platform
- Process your documentation and generate court-ready reports
- Send transactional emails (account confirmations, security alerts)
- Respond to your support inquiries
- Comply with legal obligations
- Detect and prevent fraud or unauthorized access
We use the information we collect to:
We do NOT sell your personal information to third parties. We do NOT share your custody documentation with your co-parent, their attorneys, or any third party without your explicit consent or a valid legal order.
3. Data Security
- 256-bit SSL/TLS encryption on all data transmitted to and from our servers
- Encryption at rest for all stored documentation and personal data
- Secure cloud infrastructure with redundant backups
- Access controls — only you can access your account data
- Tamper-evident logging to maintain the integrity of your documentation records
DadDox takes data security seriously. We implement:
Despite these measures, no internet transmission is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorized access.
4. Data Retention
- Your personal profile data is deleted within 30 days
- Your documentation records can be exported prior to deletion
- Backup copies may be retained for up to 90 days for security purposes
- Aggregated, anonymized analytics data may be retained indefinitely
We retain your data for as long as your account is active or as needed to provide our services. If you delete your account:
You may request deletion of your data at any time by contacting support@daddox.com.
6. Your Rights
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a portable format
- Opt-Out: Unsubscribe from marketing communications at any time
Depending on your location, you may have the following rights:
To exercise these rights, contact us at support@daddox.com. We will respond within 30 days.
8. Children's Privacy
DadDox is intended for use by adults (18+). While our platform is used to document information relating to children in custody matters, we do not knowingly collect personal information from children under 13.
If you believe a child has provided us personal information, please contact us at support@daddox.com and we will promptly delete it.
9. Changes to This Policy
- Update the "Last Updated" date at the top of this page
- Notify registered users via email for material changes
- Post the updated policy on our website
We may update this Privacy Policy periodically. When we do, we will:
Continued use of DadDox after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
DadDox / MLVNWAY Financial Group LLC
Email: support@daddox.com
Website: https://daddox.app
We are committed to resolving privacy concerns promptly and transparently.